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LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL
On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11) Complaints in accordance with the Legitimacy Verification Program (LVP). The Notice of Complaint was posted to the subject posts on April 27, 2016 as provided by LVP Rule 9. Having considered the materials submitted in accordance with the LVP Rules, I hereby find as follows: The statements in the following posts are more likely than not false, inaccurate and in violation of Pissed Consumer’s Terms of Use:
(1) http://hippo-roofing.pissedconsumer.com/failed- todeliver-a-waterproof-roof- ascontracted-20110120217289.html
(2) http://hippo-roofing.pissedconsumer.com/buyerbeware-hippo-roofing- 20130427403892.html
(3) http://hippo-roofing.pissedconsumer.com/horribleexperience-20130809437817.html
(4) http://hippo-roofing.pissedconsumer.com/we- too-are- victims-of-hippo- and-thestillwells- 20140223476817.html
(5) http://hippo-roofing.pissedconsumer.com/1- yearand-still- no-resolution-with- hippo-roofing- and-thestilwells-20140707507268.html
(6) http://hippo-roofing.pissedconsumer.com/hippo- billstillwell-continues-to- resist-providing- a-roof- that-willpass- inspection-over-1- year-20140905530208.html
(7) http://hippo-roofing.pissedconsumer.com/review-aboutroofing-from- orlando-florida- 20150110580895.html
(8) http://hippo-roofing.pissedconsumer.com/hippo- roofing-fails-to-fix- leaks-after- being-paid- to-replace- entire-roof-20080827132935.html
(9) http://hippo-roofing.pissedconsumer.com/hippo- roofing-scamconvicted-felon- using-untrained- criminals-to- doroofing-20160209786917.html

Accordingly, I recommend that the aforementioned posts be removed in their entirety pursuant to the terms of the LVP Rules. I also recommend that the titles of the aforementioned defamatory posts be removed in their entirety.

I further recommend that Review # 525462 and Review # 137626 remain on Pissed Consumer. However, I also recommend that the comment posted by “Gypsy Slayer” in the comment section of Review # 525462 and “OBO Shane the Hurricane” in the comment section of Review # 137626 be removed from these posts as they allege the Stillwell family are criminals and are therefore irrelevant and disparaging to Hippo.

Dated: June 21, 2016

Reason of review: Bad quality.

Monetary Loss: $24000.

Preferred solution: Full refund.

Hippo Roofing Cons: Installation.

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*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found athttp://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-DHP0011

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