1.0
Details
In 2016 we had a new metal roof put on. In the contract they were supposed to fix any wood rot that they found. Now, less than 3 years later, we are getting ready to sell this house and found that they did not replace the wood rot that they found. They covered it with...
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2 comments
Anonymous
#1718898

Thanks for info

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ID
#1505915 Review #1505915 is a subjective opinion of poster.
Location
Melbourne, Florida
Service
Hippo Roofing Roofing
Cons
  • Poor quality workmanship
Reason of review
Bad quality
Preferred solution
Fix what was supposed to be fixed in the first place. Honor the workmanship guarantee.
1.0
Details
I had to buy a magnet from Home Depot to clean up after them every single day. They almost killed one of my cats. General manager Ricardo Matus came to my house and sent the crew to my house without me knowing they were coming. I filed a complaint with the State Of Florida but Hippo Roofing...
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1 comment
Larry Taylor
#1689383
Home Improvement Expert
The Hippo Roofing Help Center states that their metal DefenderRoof is designed with function, energy conservation, low cost, and lifetime utilization as its primary focus. And each one comes with a 50 year Lifetime guarantee.

You may try to share your experience via the company social networks to get faster response from the company. Please check out full Hippo Roofing contact information using the Contacts tab on the Pissed Consumer website.
ID
#1399895 Review #1399895 is a subjective opinion of poster.
Location
Melbourne, Florida
Service
Hippo Roofing Roofing
Reason of review
Bad quality
However, because Hippo Roofing has continued to come up short on promises and guarantees, I felt compelled to share a little of my story in hopes that it saves someone else from making the same mistake my family and I did by hiring Hippo Roofing to do our roof. July...
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8 comments
Anonymous
#1718915

Wow! Shocking!

I will never use them. Thanks for the info.

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ID
#915386 Review #915386 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Hippo Roofing Roofing
Reason of review
Poor customer service

Hippo Roofing - Substandard work,Less than amateurish work

Hippo Roofing - Substandard work,Less than amateurish work
Architectural Exteriors, Inc. /Hippo Roofing/ William B Stillwell were contracted by me to replace my roof. When "completed" I removed the soffiting and found that quite a few truss tails were rotted away and multiple sections of the roof decking needed to be replaced and were not. I called them back to rework the these unacceptable areas which they did, horribly and then tried to bill me for their work which I refused to pay until a quality inspection was done by them. Their person never did come out to check the work. Fast forward to the present and I have rotten wood under the eves that I am having to replace and in doing so I found that when they did the rework they cut out the membrane, which I paid extra for in place of felt, and did not put back in place so now the nails have rusted away and my roof is rotting and leaking and I will have to have it redone again. LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11) Complaints in accordance with the Legitimacy Verification Program (LVP). The Notice of Complaint was posted to the subject posts on April 27, 2016 as provided by LVP Rule 9. Having considered the materials submitted in accordance with the LVP Rules, I hereby find as follows: The statements in the following posts are more likely than not false, inaccurate and in violation of Pissed Consumer’s Terms of Use: (1) http://hippo-roofing.pissedconsumer.com/failed- todeliver-a-waterproof-roof- ascontracted-20110120217289.html (2) http://hippo-roofing.pissedconsumer.com/buyerbeware-hippo-roofing- 20130427403892.html (3) http://hippo-roofing.pissedconsumer.com/horribleexperience-20130809437817.html (4) http://hippo-roofing.pissedconsumer.com/we- too-are- victims-of-hippo- and-thestillwells- 20140223476817.html (5) http://hippo-roofing.pissedconsumer.com/1- yearand-still- no-resolution-with- hippo-roofing- and-thestilwells-20140707507268.html (6) http://hippo-roofing.pissedconsumer.com/hippo- billstillwell-continues-to- resist-providing- a-roof- that-willpass- inspection-over-1- year-20140905530208.html (7) http://hippo-roofing.pissedconsumer.com/review-aboutroofing-from- orlando-florida- 20150110580895.html (8) http://hippo-roofing.pissedconsumer.com/hippo- roofing-fails-to-fix- leaks-after- being-paid- to-replace- entire-roof-20080827132935.html (9) http://hippo-roofing.pissedconsumer.com/hippo- roofing-scamconvicted-felon- using-untrained- criminals-to- doroofing-20160209786917.html Accordingly, I recommend that the aforementioned posts be removed in their entirety pursuant to the terms of the LVP Rules. I further recommend that Review # 525462 and Review # 137626 remain on Pissed Consumer. However, I also recommend that the comment posted by “Gypsy Slayer” in the comment section of Review # 525462 and “OBO Shane the Hurricane” in the comment section of Review # 137626 be removed from these posts as they allege the Stillwell family are criminals and are therefore irrelevant and disparaging to Hippo. Dated: May 23, 2016
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1 comment
Anonymous
#1150790

*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found athttp://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-DHP0011

ID
#525462 Review #525462 is a subjective opinion of poster.
Location
Merritt Island, Florida
Service
Hippo Roofing Roofing
Reason of review
Damaged or defective
Loss
$10000
Preferred solution
Let the company propose a solution
LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11) Complaints in accordance with the Legitimacy Verification Program (LVP). The Notice of Complaint was posted to the subject posts on April 27, 2016...
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1 comment
Anonymous
#1150775

*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found athttp://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-DHP0011

ID
#507268 Review #507268 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Hippo Roofing Roofing

Hippo Roofing - Roofing Review from Indian Harbour Beach, Florida

LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11) Complaints in accordance with the Legitimacy Verification Program (LVP). The Notice of Complaint was posted to the subject posts on April 27, 2016 as provided by LVP Rule 9. Having considered the materials submitted in accordance with the LVP Rules, I hereby find as follows: The statements in the following posts are more likely than not false, inaccurate and in violation of Pissed Consumer’s Terms of Use: (1) http://hippo-roofing.pissedconsumer.com/failed- todeliver-a-waterproof-roof- ascontracted-20110120217289.html (2) http://hippo-roofing.pissedconsumer.com/buyerbeware-hippo-roofing- 20130427403892.html (3) http://hippo-roofing.pissedconsumer.com/horribleexperience-20130809437817.html (4) http://hippo-roofing.pissedconsumer.com/we- too-are- victims-of-hippo- and-thestillwells- 20140223476817.html (5) http://hippo-roofing.pissedconsumer.com/1- yearand-still- no-resolution-with- hippo-roofing- and-thestilwells-20140707507268.html (6) http://hippo-roofing.pissedconsumer.com/hippo- billstillwell-continues-to- resist-providing- a-roof- that-willpass- inspection-over-1- year-20140905530208.html (7) http://hippo-roofing.pissedconsumer.com/review-aboutroofing-from- orlando-florida- 20150110580895.html (8) http://hippo-roofing.pissedconsumer.com/hippo- roofing-fails-to-fix- leaks-after- being-paid- to-replace- entire-roof-20080827132935.html (9) http://hippo-roofing.pissedconsumer.com/hippo- roofing-scamconvicted-felon- using-untrained- criminals-to- doroofing-20160209786917.html Accordingly, I recommend that the aforementioned posts be removed in their entirety pursuant to the terms of the LVP Rules. I also recommend that the titles of the aforementioned defamatory posts be removed in their entirety. I further recommend that Review # 525462 and Review # 137626 remain on Pissed Consumer. However, I also recommend that the comment posted by “Gypsy Slayer” in the comment section of Review # 525462 and “OBO Shane the Hurricane” in the comment section of Review # 137626 be removed from these posts as they allege the Stillwell family are criminals and are therefore irrelevant and disparaging to Hippo. Dated: June 21, 2016
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1 comment
Anonymous
#1150782

*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found athttp://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-DHP0011

ID
#476817 Review #476817 is a subjective opinion of poster.
Location
Indian Harbour Beach, Florida
Service
Hippo Roofing Roofing

Hippo Roofing - Roofing Review from Alexandria, Virginia

LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11) Complaints in accordance with the Legitimacy Verification Program (LVP). The Notice of Complaint was posted to the subject posts on April 27, 2016 as provided by LVP Rule 9. Having considered the materials submitted in accordance with the LVP Rules, I hereby find as follows: The statements in the following posts are more likely than not false, inaccurate and in violation of Pissed Consumer’s Terms of Use: (1) http://hippo-roofing.pissedconsumer.com/failed- todeliver-a-waterproof-roof- ascontracted-20110120217289.html (2) http://hippo-roofing.pissedconsumer.com/buyerbeware-hippo-roofing- 20130427403892.html (3) http://hippo-roofing.pissedconsumer.com/horribleexperience-20130809437817.html (4) http://hippo-roofing.pissedconsumer.com/we- too-are- victims-of-hippo- and-thestillwells- 20140223476817.html (5) http://hippo-roofing.pissedconsumer.com/1- yearand-still- no-resolution-with- hippo-roofing- and-thestilwells-20140707507268.html (6) http://hippo-roofing.pissedconsumer.com/hippo- billstillwell-continues-to- resist-providing- a-roof- that-willpass- inspection-over-1- year-20140905530208.html (7) http://hippo-roofing.pissedconsumer.com/review-aboutroofing-from- orlando-florida- 20150110580895.html (8) http://hippo-roofing.pissedconsumer.com/hippo- roofing-fails-to-fix- leaks-after- being-paid- to-replace- entire-roof-20080827132935.html (9) http://hippo-roofing.pissedconsumer.com/hippo- roofing-scamconvicted-felon- using-untrained- criminals-to- doroofing-20160209786917.html Accordingly, I recommend that the aforementioned posts be removed in their entirety pursuant to the terms of the LVP Rules. I also recommend that the titles of the aforementioned defamatory posts be removed in their entirety. I further recommend that Review # 525462 and Review # 137626 remain on Pissed Consumer. However, I also recommend that the comment posted by “Gypsy Slayer” in the comment section of Review # 525462 and “OBO Shane the Hurricane” in the comment section of Review # 137626 be removed from these posts as they allege the Stillwell family are criminals and are therefore irrelevant and disparaging to Hippo. Dated: June 21, 2016
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Anonymous
#1150795

*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found athttp://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-DHP0011

ID
#217289 Review #217289 is a subjective opinion of poster.
Location
Alexandria, Virginia
Service
Hippo Roofing Roofing
LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11) Complaints in accordance with the Legitimacy Verification Program (LVP). The Notice of Complaint was posted to the subject posts on April 27, 2016...
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1 comment
Anonymous
#1150802

*NOTICE OF COMPLAINT*

Please take notice that Complainant has initiated a Complaint against this Post due to alleged violations of Pissed Consumer’s Terms of Use (http://www.pissedconsumer.com/tos.txt) pursuant to Pissed Consumer’s Legitimacy Verification Program. To receive a copy of the Complaint send an email that includes the review number for this Post to lvp@pissedconsumer.com requesting a copy.

You, the Poster, have a right to respond to the Complaint to establish the truth of the Post’s statements. If you intend to respond, you have 20 days from the date this Notice was posted to answer the Complaint. The Answer Form (https://s3.amazonaws.com/pissedconsumer/legal/LVP+Answer+Form.pdf) must be submitted to lvp@pissedconsumer.com within 20 days of this Notice was posted.

Failure to submit an Answer within 20 days waives your right to participate in the Legitimacy Verification Program as to this particular Complaint.

All Legitimacy Verification Program disputes are decided by an independent attorney who is not employee of Pissed Consumer and whose firm has contracted with Pissed Consumer to provide attorneys who will serve as Third-Party Neutrals in conformity with the rules of the Legitimacy Verification Program. Pissed Consumer WILL NOT reveal your identify or email address to Complainant without your express consent or pursuant to a subpoena or court order.

For more information regarding the Legitimacy Verification Program, please refer to the program’s rules found athttp://www.pissedconsumer.com/static/legitimacy-verification-program-rules-and-conditions.html .

LVP ID: 16-DHP0011

ID
#132935 Review #132935 is a subjective opinion of poster.
Location
Melbourne, Florida
Service
Hippo Roofing Roofing

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